UPDATE ON CLAIM FILING PROCESS: THE CLAIM FILING PROCESS FOR ELIGIBLE VAP ACCOUNTS BEGINS ON MONDAY, JUNE 3, 2013. Account holders will have until October 1, 2013, to file claims. VAP CIP (customer identification program) will be available to account holders during the entire claims filing period. Account holders must log into their account at E-Gold (www.e-gold.com), successfully complete CIP (customer identification program), and received login credentials before beginning the claim filing process on this website. VAP CIP will be available to account holders during the entire claims filing period. If you have specific questions about your E-Gold account or the CIP process, please contact E-Gold Customer Service directly, by going to the E-Gold website at www.e-gold.com and click the "Contact Us" link at the top of the page to navigate to the Customer Services web form. E-Gold Customer Services will be able to help you with problems logging into your account, issues with the name or owner of your account, lost pass phrases, deceased issues, etc. If you experience technical problems with this website (www.egoldclaimsprocess.com), please contactinfo@egoldclaimsprocess.com. |